❔ Frequently Asked Questions

💻 OVERVIEW

What is InfoZips®?

InfoZips.com is an online digital product retailer and catalog that connects users to helpful information products, for less. Discover, download and manage expert eBooks, audio tutorials and video guides anytime, anywhere!

When was InfoZips founded?

InfoZips.com was founded in 2019!

Is InfoZips.com available on any device?

Yes!

Is InfoZips.com a digital product marketplace?

InfoZips selectively chooses the products featured in our catalog. Individuals cannot submit their products to the catalog at this time.

🛍️ SHOPPING

How does the catalog work?

At InfoZips, users can search and shop information products. To unlock an information product, add products to your cart and follow through to checkout! Upon checkout, you will be granted access to your download links!

Is there any shipping involved?

Nope! There is no shipping involved whatsoever. Upon checkout, you will immediately be granted access to your download links on the confirmation page. Download links to your products are also delivered via email after each successful order!

How do I download my product(s)?

Once you’ve purchased an InfoZips® product, you must click the orange product download button to begin downloading!

How can I view my product(s)?

After you’ve finished downloading, to view your product, navigate to your devices ‘downloads’ section and click your file to open it!

Do my products ever expire?

No InfoZips® products never expire!  Your download links can remain in your dashboard and on your device, forever!

💳 CHECKOUT

What are the checkout options?

At InfoZips, users can checkout using PayPal, Stripe & Cryptocurrency.

Can I checkout with debit/credit?

Yes! You can checkout using any standard debit/credit card. No Stripe or PayPal account needed!

What is PayPal?

PayPal is a 3rd party online payment processor and money transfer system.

What is Stripe?

Stripe is a 3rd party online payment processor.

What is Cryptocurrency?

Cryptocurrencies are encrypted digital currencies that can be used to make purchases instantly and anonymously online, from anywhere in the world.

📙 PRODUCTS

What are information products?

Information products are products that contain packaged information. Commonly referred to as “Info Products”, these products are designed to help, teach and inform consumers!

What are digital products?

Digital products are intangible products that exist in digital form. Digital products are delivered instantly, never expire, and can be transferred to any device. Examples of digital products include PDF’s, MP3 Files, Videos and more!

What are eBooks?

eBooks are digital books that can be accessed from any computer or mobile device anytime, anywhere!

What are audio guides?

Audio guides are collections of audio files and/or podcasts that are designed to teach and build new skills on-the-fly!

What are video guides?

Video guides are collections of helpful videos that are designed to build new skills and specific expertise!

How are products licensed?

The products featured on InfoZips are created by individual experts in their field. We license these expert products from 3rd parties and bring them directly to you at wholesale prices!

🔑 SUBSCRIPTIONS

How do subscriptions work?

You get all products free!

How long do subscriptions last?

Forever.

Is there a 1-time payment for subscriptions?

Yes.

Do I need an account for subscriptions?

Yes.

🔒 SECURITY

Is InfoZips encrypted?

Yes! InfoZips is encrypted using SHA2 & 2048-bit encryption.

Is my account secure?

Infoloads is an online digital product catalog that connects users to helpful information products.

Are InfoZips products safe?

All digital products featured on InfoZips are reviewed for safety and 100% safe to download. The InfoZips catalog features the following files: PDF/MP3/MP4

⚙️ ACCOUNT

How do I register an account?

To register with InfoZips, simply fill out our registration form to create your profile. To bring privacy to our users, we allow anyone to register without the need for any personal information!

Do I need an account to shop?

No you do not need an account to shop on InfoZips®! However, if you would like to stash your downloads in your dashboard, an account is necessary.

How do I manage my downloads?

To access your downloads, navigate to Dashboard → Downloads to view and download your products from within your account dashboard!

Can I login from any device?

Yes! You can login from any device, anytime, anywhere and access all of your downloads on-the-go. No matter what device you login from, your products will always be available for download!

I lost my password, now what?

If you can no longer access your account, visit the login/register page to begin the password reset process. If you still have difficulty resetting your password, please reach out to customer support!

Does my account ever expire?

No your InfoZips® account never expires, ever! Login from any device and gain access to all of your products anytime, forever!

🎁 INFO POINTS

What are Info Points?

Info Points are cashback points that you earn for shopping at InfoZips!

What is 1 info point worth?

1 Info Point = $0.01 cashback

How many points do I earn?

InfoZips users earn 25% cashback on all orders!

How do I redeem my points?

Once you’ve earned Info Points, you can redeem them for store credit by navigating to Dashboard → Redeem Points. Once there you can submit your store credit request!

What is the minimum to redeem?

You must have a balance of 100+ Info Points to redeem your points for store credit!

What is my 'Wallet' and how do I use it?

Your info points are exchanged for store credit and placed in your wallet. Your wallet is where you stash your store credit! At checkout you will have the option to checkout with your store credit wallet!